We make it our goal to process and dispatch all orders within 1 - 2 business days after we have received payment confirmation. Once your order has been shipped, you will receive a shipping confirmation email that includes a tracking number, enabling you to keep track of the progress of your package.

We offer a 100-day no-questions-asked return policy. In the event that you are not satisfied with your purchase for any reason, you can return the item(s) within 100 days of receiving them. The product(s) must be in their original condition and packaging. To start the return process, please contact our customer support team at support@favesky.com, and they will assist you with all the necessary steps.

Should you have any questions regarding shipping, delivery, or any other aspect related to your order, please feel free to reach out to our professional customer support team. You can contact us via email at support@favesky.com. We are committed to responding to your inquiries in a timely manner and providing you with the best possible assistance to ensure a smooth shopping experience.

It's important to note that while we do our utmost to adhere to the estimated delivery times and offer excellent service, external factors such as customs inspections, natural disasters, or disruptions in the postal services may sometimes cause delays that are beyond our control. We sincerely appreciate your understanding in such situations.

Thank you for choosing favesky.com. We look forward to serving you!